This article addresses data that has been added incorrectly or is outdated and now needs to be tidied up. The workflow for this will follow the hierarchy that defines Arthur: There are many shortcuts in Arthur, but to clean up your data when your not familiar with the navigation should be completed in the order shown below. *Once completed contact a member of our team and we can then look at other areas of concern.*
Examine your dashboard KPI's
The information you see on your main dashboard will give you an idea of areas that may need updating. Look for large numbers and click on that to see what needs doing behind them
Properties
Go to Property Index Page > Menu > Edit Property
- Property type
- Whether or not you manage the property (not the unit). You should only tick this if you are managing a multi-unit property where you are responsible for common areas
If you have updated the address or property owner, ensure you have ticked the appropriate boxes to update information at the unit level before saving.
Units
Go to the Property > Units Index Page > Menu > Edit Unit
Areas that often require attention:
- Unit reference
- Unit type
- Market rent
Tenancies
Go to Property > Tenancy Index Page > Menu > Edit Unit This will include:
- Edit tenancy
- Register deposit
- Update the tenancy status
a) Edit the Tenancy Look to update:
- Start, end and break clause dates
- Rent amount and frequency
- Tenancy Type
If you are unsure of what the tenancy status should be, check out this article:
Tenancy Financials
This will include:
- Recurring charges
- Adding missed recurring
- Voiding transactions or adding transactions to the statement
Recurring Charges
Go to Tenancies Index Page > Tenancy > Recurring Look to include:
- Days in advance - this will mean the transaction appears on the statement before it is due and allows for rent reminders to be sent
- Edit the recurring
Edit recurring look to include
- Rent collection type should be the correct analysis code: Direct Rent or Rent Charge
- Start date and next collection date
- Frequency of collection
- Amount to be collected
a) Add Missing Recurring Go to Tenancies Index Page > Tenancies > Recurring Charge
b) Add or void an incorrect transactionsIf you have already remitted transactions, please contact our support team before voiding them
Examine your financial KPIs
If there are lots of transactions that have built up which you need removing, contact us and we can remove them.
Archive any incorrect properties, units, and tenancies
Before archiving, confirm any related statements and void outstanding charges.
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