[embed]https://www.youtube.com/watch?v=cihFAW3Gf54[/embed]
Step 1: Go to Financials > Bank Accounts Step 2: Select 'Start Reconciliation' on the relevant Bank Account Step 3: Click 'Not a match', use search to add the related Rent charge Step 4: To add the overpayment, just select 'Search & Add More' > Add Transaction Step 5: Fill in the details, Select Tenancy receipt as the transaction type and add it Step 6: Now you can select match
How to view your Unallocated Receipts
You can view all unallocated Receipts by going to Financials > Tenant Invoices. Here you can filter to see your unallocated receipts.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article