Troubleshoot tasks

Modified on Wed, 20 Mar at 8:57 AM

1. Posting a message within a task assigned to the unit or property is not showing the tenants name

Check the status of the tenancy. Only tenancies that are in the occupation will list. This will include those that are current, periodic, and ending


2. My task detail is blank

This will be due to characters used in creating the description such as tabs or copying from an email or word and introducing characters that cause the issue 

   

 Go to edit task and copy text to notepad and strip out spaces and copy back to the description box and save

  

 Copy to note pad

  

 Paste back to description and save

  

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article