How to add a Contractor Refund (Non Xero/QB Users)

Modified on Tue, 26 Mar 2024 at 12:45 PM

For scenarios where you will be receiving  a refund payment from a Contractor/Supplier 

Step 1 Create a credit note for the Amount that the Contractor will be refunding. This would normally be the same transaction type you used for the initial Contractor charge and you will need to put a minus in the amount field.


Step 2 Create another transaction using 'Contractor refund' transaction type This should always be a positive amount


Step 3 You will need to allocate the 'Contractor Refund' transaction to the credit note On the Contractor Statement, Click on the drop down arrow on the 'Contractor refund' transaction > Select the option 'Allocate to Charge' In the 'Amount Paid' field, input the exact amount you have received as a refund from the Contractor


Step 4 - If using the Arthur Bank Feed  You will then be able to reconcile the 'Contractor Refund' transaction against the Received Money Bank Statement line.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article