Closing a tenancy and remitting final payments v2

Modified on Fri, 15 Mar 2024 at 04:34 PM

This article looks at 

  1. Creating a closing tenancy statement and remitting  to one tenant on the tenancy
  2. Creating a closing tenancy and then splitting a remittance among multiple tenants on a tenancy - coming to in September

Step 1 This is about transferring the deposit from the deposit account to the rent statement. Go to Tenancy > StatementAdd Transaction then chose analysis code "Deposit Transfer to Rent Account" This will move the deposit on to the tenancy statement.  

 Step 2 - Add deductions Be sure to add your deductions. Use "Sundry Charge"," disbursement" or create your own "analysis codes" for your deduction.  

Step 3 - Close tenancy

Do this by clicking More > Close Tenancy which will open up the window below.


Be sure to select the bank account the tenant will be refunded from. If the deposit is refunded from the custodial scheme, you need to select your custodial deposit account.  

2. Processing payments from the tenant payment screen

Before remitting payment Arthur will by default choose the main tenant to pay and display bank details. To add bank details please see where to add tenant bank details. To change the tenant being paid will require the main tenant to be changed. To do this go to the tenancy>tenant>edit tenant to the main tenant.  

  Step 1  Go to financials>closing tenancy payments and refund screen


Batch print

Step 1 Printing the PDF of each Payment record.  

  Step 2 Selecting a template, it is a template of the enhanced report, for creating the PDF


Step 3  After the print has finished, the record which has a PDF will have a text ‘Printed’ next to it.  

Share via email

When records have a PDF, then it can be selected in Share via Email screen


Set remittances as paid

This can be done individually or in batch.      

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