FAQs: SMS Messages including costs

Modified on Tue, 26 Mar 2024 at 11:32 AM

Q: Where to purchase credits for texts and how much do they cost 


A: Go to the store>sms

 


Q: Is there a limit on message length? 


A: Yes. One credit will allow up to 140 characters. Two credits will allow up to 279 characters. The maximum length of an SMS message is 456 characters.

 


Q: Do I need the country prefix on the number? 


A: If it is in the U.K., this is not necessary. However, we do recommend it. For SMS sent to numbers outside the U.K., the country prefix must be added


Q: Can I send messages abroad? 


AYes, however you may be charged two credits. Messages sent abroad are also slower to deliver than those sent to U.K. recipients


Q: Can I send messages to my own phone? 


ANo. Your own number cannot be used to send messages.  

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