Troubleshoot credit checks from Transunion

Modified on Tue, 26 Mar 2024 at 09:19 AM

No result can be due to:

  • Incorrect spelling of a name or incorrect data
  • Incorrect address for that name


Call credit charge if the data entered is incorrect or the address is incorrect and a result returned. The return on the information in itself is a result as an applicant can give poor or fraudulent information. 


Data requirements

Please ensure minimum data validation that is required by call credit when entering details Credit Check field validations:


fieldsmin lengthmax length
first name130
last name230
flat number030
house number112
house name050
address 1150
city125
postcode18
countryONLY UK
** Min length = 0 means that it's not required field
*** Length count including all `space`

 

Incorrect address

   

 If it is canceled at this point it will show as "Complete information"



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