If you wish to cancel your Arthur Online subscription, your cancellation request must be submitted directly to our Support team.

You can submit your request using either of the following methods:

• Email: support@arthuronlineltd.freshdesk.com

• Support Portal: Submit a new support request through the Arthur Online Support Portal.
  
  

When submitting your cancellation request, please provide:

• Your account name 
• The main account holder
• reason for cancelling.
  
  

Once we receive your request, our Support team will review the details and respond to you via your support ticket to confirm the next steps.

Please be aware that all cancellation requests are subject to our Terms and Conditions and the terms of your individual contractual agreement. 

Submitting a cancellation request does not necessarily mean that your subscription can be cancelled immediately.

Thank you,

The Arthur Online Support Team