How to Handle Connection Problems with Xero

Modified on Tue, 26 Mar 2024 at 12:23 PM

When using Arthur, should you encounter any issues when syncing with Xero, these are the steps you should take to solve the connection problem.

Disconnecting and Re-Connecting


 

By disconnecting we have now temporarily removed the synchronisation between Arthur and Xero. Following this action you should now click "Disconnect" to re-establish the connection between the two platforms.

  

After clicking "Connect to Xero" you must select your choice of organisation and click "Allow access".


  


After re-establishing the relationship between the two platforms, to check that the softwares are now synced as desired, you must look at the checklist. A full listof green ticks represents a working connection with Xero.

   

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