How to unallocate linked transactions

Modified on Wed, 7 Aug at 2:09 PM

This article is linked to How to allocate transactions 


Go to Tenancy > Statement (Note: This can be done on any statement) To un allocate linked transactions is a different process for:

  1. Using Arthur alone
  2. Arthur users with the Bank feed or Xero integration

 

1. Linked Transactions Non Xero users

Go to statement >un-allocate from within the receipt This will separate out the transactions

  

The Statement now shows the charge as outstanding with the allocated receipt removed.

   

2. Linked Transaction Xero/Arthur bank feed usres

Arthur's default position is for clients NOT TO un-allocate receipts in Arthur but to carry out the un-allocation in Xero, using remove and redo. The sync from Xero to Arthur will carry out the un allocation in Arthur. If using the Arthur bank feed always 'unreconcile' the receipt in the bank feed first from financials > bank accounts > bank statement. You can then un-allocate the receipt. 


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article