How to unallocate linked transactions

Created by RevQore Support, Modified on Tue, 26 Mar 2024 at 12:06 PM by Ella Kitching 

This article is linked to How to allocate transactions 

Go to Tenancy > Statement (Note: This can be done on any statement) To un allocate linked transactions is a different process for:

  1. Non Xero users
  2. Xero users


1. Linked Transactions Non Xero users

Go to statement>un allocate from within the receipt This will separate out the transactions


The Statement now shows the charge with the allocated receipt removed:


2. Linked Transaction Xero users

Arthur's default position is for clients NOT TO un allocate in Arthur but to carry out the un allocation in Xero. The sync from Xero to Arthur will carry out the un allocation in Arthur. 

The reason for this is that if unallocated in Arthur the sync DOES NOT un allocate in Xero. In order to avoid user error there is a switch in financials>Xero>enable payment restrictions which is switched on meaning the un allocation option is not available whilst connected to Xero. Only switch off for advanced users who carry out un allocation in two systems. This though is not recommended.    

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