This article is linked to How to allocate transactions
Go to Tenancy > Statement (Note: This can be done on any statement) To un allocate linked transactions is a different process for:
- Using Arthur alone
- Arthur users with the Bank feed or Xero integration
1. Linked Transactions Non Xero users
Go to statement >un-allocate from within the receipt This will separate out the transactions
The Statement now shows the charge as outstanding with the allocated receipt removed.
2. Linked Transaction Xero/Arthur bank feed usres
Arthur's default position is for clients NOT TO un-allocate receipts in Arthur but to carry out the un-allocation in Xero, using remove and redo. The sync from Xero to Arthur will carry out the un allocation in Arthur. If using the Arthur bank feed always 'unreconcile' the receipt in the bank feed first from financials > bank accounts > bank statement. You can then un-allocate the receipt.
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