How to refund a tenant in Arthur (Non-Xero)

Modified on Tue, 26 Mar 2024 at 12:17 PM

The tenancy refund transaction type below is a receipt showing as a payment out on the statement. A credit note or a tenancy receipt (overpayment) needs to be allocated to the refund being paid out. If using Xero, please use the articles below.

To clear a credit note has been applied to a statement. See  how to create a credit note


Step 1  Add new transaction > Select 'Tenancy Refund' transaction type. Input the total amount to be refunded.

 

   

Step 2 Allocate the refund transaction to the outstanding credit note or tenancy receipts.

          

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article