Dealing with incoming tenant issues will depend on the nature of the issue. Three scenarios are often played out. Common tenant issues that tenants raise.
- An issue that will require no response
- An issue that will require a message only
- An issue that will require a workorder
Click on pending tenant issues
An issue that will require no response Click into the issue >Update status>completed
An issue that will require a message only
Once a message has been sent then the task can be completed
An issue that will require a workorder
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