How to add and pay off deposits for non xero/bank feed users - Custodial scheme

Modified on Tue, 6 Aug at 10:23 AM

This article will look at:

  1. Where to add the charge
  2. Paying off the charge
  3. How to process a deposit refund

1. Where to add the charge

a) Adding the charge during tenancy creation. On page 4 of the add tenancy screen, you can add the transaction registered deposit charge


 

b) Adding the charge retrospectively. Go within the tenancy -> statement -> add transaction -> then select ‘Register Deposit Charge’. 


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2) Paying off the charge

If you use a custodial scheme to hold the deposit, the deposit will first be received by the tenant, which you can pay off as below.  First go to the tenant deposit statement, then click on the drop down on the register deposit charge -> pay off charge -> then fill out the details of payment.  



 

3. How to transfer the deposit when closing a tenancy

This is linked to the article closing a tenancy 

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