How to Deal with Undercharging a Property Owner

Created by RevQore Support, Modified on Tue, 26 Mar 2024 at 12:29 PM by Ella Kitching

Scenario: *You have charged the owner less than you were supposed to.* In this case too much rent has been remitted to the owner. In order to rectify this you will need to create a charge that corrects the amount.

 

Step 1 

Click Add a Transaction.

 

Step 2

Select the transaction type; Sundry charge, because in this case we have remitted £1300 when rent is £1000, make sure you add a reference and then add the right amount, in this case £300.

 

Step 3

 This will create a charge for the owner - which you can deduct from your next remittance.

 

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