This article will look at:
- Where to add the charge
- Paying off the charge
- How to process a deposit refund
1. Where to add the charge
a) Adding the charge during tenancy creation. On page 4 of the add tenancy screen, you can add the transaction registered deposit charge
b) Adding the charge retrospectively. Go within the tenancy -> statement -> add transaction -> then select ‘Register Deposit Charge’.
2) Paying off the charge
When the tenant has paid the deposit, you need to add payment against the deposit charge above. You can pay it off by using the payoff function, First go to the tenant deposit statement, then click on the drop down on the register deposit charge -> pay off charge -> then fill out the details of payment.
3. How to transfer the deposit when closing a tenancy
This is linked to the article closing a tenancy
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article