When an enquiry comes in Arthur can automatically send a response to the person making the enquiry or inform the manager of this new enquiry All incoming enquiries coming through the portals will arrive in Arthur as an Applicant as well as an Enquiry within the Viewings area.
If that Applicant enquires about another unit it will show simply in the enquired area of the viewings and will not create a further Applicant. You can view all enquiries from one Applicant within the Applicant record.
Step 1 Go to automation>add a custom trigger
Step 2
Step 3 Choose created as this will be a function of time
Step 4 set the conditions
Step 5 Add action. To see how to click here
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article